How can I avoid nuisance calls?

If you are receiving nuisance calls, there are steps you can take to stop them.

Telephone Preference Service

The Telephone Preference Service (TPS) is a free service. It is the official opt out register on which you can record your preference not to receive unsolicited sales or marketing calls. You can register your details by calling the registration line, completing a form on their website or writing to them:

  • 0345 070 0707
  • www.tpsonline.org.uk
  • Telephone Preference Service, DMA House, 70 Margaret Street, London, W1W 8SS

BT Call Protect

BT have launched a free Call Protect service for their customers which helps to prevent nuisance calls. The service blocks unwanted calls and sends the calls to your junk voicemail. You can also add numbers to a personal blacklist. For more information on this service, visit the BT website and call them directly:

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