Will I still be able to use my landline phone after the digital switch over?
The landline telephone (PSTN – Public Switched Telephone Network) is due to be phased out by the end of January 2027. PSTN copper cable is currently used for both landlines and the internet. However fibre optic cables are now being used more and more frequently for internet connections, this coupled with the reduction in the number of people using landlines, along with the cost of maintaining the PSTN, has led to the decision to switch off the PSTN network.
You should be able to continue using your existing phone or be able to have a simple adapter fitted to allow you to continue using it. If you have a really old phone though you may need to replace it. You should seek advice from a professional before deciding which option is best for you, as there are a number of different adapters available. The new system will connect you through your internet router or a new wall socket. This means after the changeover you will need an internet connection to be able to make and receive calls. You should however be able to keep your same number and pay for calls in the same way.
The new service is being referred to as VoIP or IP voice, there are also branded versions such as Sky Voice, Talk Talk Voice and the Digital Voice service (BT).
Traditional phone services will no longer be offered to new or re-contracting customers and will be withdrawn completely by the end of January 2027. Your provider will get in touch with you when it’s time for you to change over and in many cases traditional phone services will continue to work for a couple of years.
